-COVID-19 Board of Directors Response - Loss of usage (week 11-23, 2020)
-COVID-19 Board of Directors Response - Additional clarification
Update - October 30, 2020
NOVEMBER 2020 COVID-19 UPDATE
We want to advise all owners that an inherent risk of exposure to COVID-19 may exist in any facility. Your timeshare ownership vacation time is discretionary. Consider your family’s personal health factors and be aware of your potential liability and risk if you choose to visit the Iron Blosam at this time.
It will not be a typical winter at Iron Blosam. Our operations are based on recommendations as set forth by the CDC and Salt Lake Health authorities. We ask all owners to be aware and respect the COVID-19 operating guidelines that Iron Blosam will be adhering to. There are risks as we move forward and your cooperation will assist us to maintain operations and protect the health of our owners and staff.
Prior to your arrival, we will provide specific EMAIL ONLY updates for your week. If you do not have an email address on file, please take a moment to join our email program. Emails are our most efficient method for communication with owners. The COVID-19 situation still presents a rapidly evolving challenge. We will be adapting and modifying our operations as circumstances change.
Iron Blosam will be operating with enhanced sanitization cleaning procedures for the rooms and common areas. Our staff will be wearing masks and working behind protective screens in guest facing situations. We require that owners also wear a mask while in the common areas.
The enhanced sanitization procedures will require more time for the preparation of the units. Our cleaning time will extend beyond the anticipated 4pm time. Please be patient.
The Monday prior to your week, an updated arrival email will be sent. Please review our check-in procedures carefully. We suggest that if your travel arrangements permit, please consider scheduling your arrival time in the less crowded period after 8pm. The arrival area, the front desk, and the elevators will have limited capacity. Social distancing will be requested. We will be limiting the number of people that can arrive in our loading/reception areas. During peak periods, you may be asked to wait in your vehicle until there is available space.
DURING THE WEEK:
Masks are required in all Iron Blosam Common areas. It is your responsibility to follow suggested social distancing guidelines. Social distancing and adhering to mask mandates are important to ensure the safety of our staff as well as you and your guests. It also protects us from further restrictions on operations.
Pools and Spa areas will be operating under the guidance of Salt Lake Valley Health recommendations. The pools, hot tub and spa area will be at reduced capacity. Social distancing is your responsibility while using the Iron Blosam Facilities.
Items for check-out from the Front Desk will be limited. Movies and Den equipment will continue to be available. Board games are not available at this time. Check-out items are still available from housekeeping. They are sanitized prior to being checked-out. Housekeeping services and towel exchange will be limited. There will be no towel exchanges at the Front Desk or room towel deliveries.
The Monday night owner and guest social is canceled. Morning coffee service will be available with limitations on items available. The hours will also be reduced to 7am until 10am daily. Please respect appropriate social distancing while using this area. A face mask is required for service.
Resort shuttles will be operating with reduced capacity and enhanced safety and sanitation procedures. A face mask is required for shuttle service. Shuttle occupancy will be limited to 4 persons unless it is a family group. Shuttle riders may not sit in the front seat. Please be patient, with cleaning procedures and reduced capacity it will take us a longer to shuttle people.
LODGE TICKET SALES:
Snowbird mountain lift tickets will be available for purchase at the Front Desk. Please note that the super senior lift ticket has been discontinued. We recommend Snowbird's website at https://www.snowbird.com/tickets/ as the preferred source for daily lift tickets. Lodge guests and owners in residence will have preference for mountain access.
Lodge guests and owners in residence will also have parking privileges. The Resort parking reservations are not required for owners in residence, if you are visiting Snowbird outside your week a parking reservation is required. Please make sure your Iron Blosam parking permit is properly displayed in your vehicle during your stay.
The Wildflower Restaurant will resume limited operations on December 3, 2020. Reservations will be required for in-restaurant dining. Take-out is available on a limited basis.
The weekly departure is difficult to maintain appropriate and safe social distancing. We suggest the following:
- Limit luggage cart usage and elevator demand by pre-loading your vehicle prior to your departure.
- Do not keep luggage carts overnight.
- Please respect the 10am check-out time. We will be unable to grant late check-outs at this time.
- Luggage storage is available on a limited basis.
Please visit www.snowbird.com for updated winter Snowbird Resort information.
Update - August 24, 2020
The Forty-Fifth Annual Meeting of the Iron Blosam Owners’ Association will convene in the Ballroom of the Cliff Lodge, Snowbird Ski and Summer Resort, Salt Lake County, Utah at ten o'clock (10:00) a.m. on Saturday, September 19, 2020.
COVID-19 Precautions: An inherent risk of exposure to COVID-19 may exist in any facility. Consider your family’s personal health factors and be aware of your potential liability and risk if you choose to attend. Every possible safety precaution will be taken in association with this meeting. Social distancing will limit the actual number or attendees; also a facemask is required to be worn at all times during the meeting.
This year to attend the annual meeting in person advance registration is required. Social distancing does limit the space available for attendees. Please limit the number of guests that you will bring with you. Small children are best left at home this year. Pre-register for the meeting.
Update - July 6, 2020
Additional clarification from Board regarding loss of usage during COVID-19 closure
Update - June 26, 2020
Salt Lake County and Snowbird have implemented a mandatory mask policy for all areas of Iron Blosam Lodge and Snowbird Resort. Please visit Snowbird's website for the resort's COVID-19 Safety Policies.
Update - June 22, 2020
Due to COVID-19 the Iron Blosam Pools are operating under guidelines and recommendations from the Salt Lake Valley Health Department:
All pools, the hot tub and steam room are open, however limited capacity and social distancing recommendations are in place:
Update - May 30, 2020 & June 8, 2020
The Iron Blosam is planning on resuming operations on June 13th (Week 24).
We want to advise all owners that an inherent risk of exposure to COVID-19 may exist in any facility. Your timeshare ownership vacation time is discretionary. Consider your family's personal health factors and be aware of your potential liability and risk if you choose to visit the Iron Blosam at this time.
It will not be a typical summer. Iron Blosam will be operating based on recommendations as set forth by the CDC and Salt Lake Health authorities.
We ask all owners to be aware and respect the COVID-19 operating guidelines that Iron Blosam will be adhering to. There are risks as we move forward and your cooperation will assist us to maintain operations and protect the health of our owners and staff.
Prior to your arrival we will provide specific updates for your week. If you do not have an email on file take a moment to register it with us here on our website. Emails are the most efficient method to communicate with owners.
The COVID-19 still remains a rapidly evolving challenge. We will be adapting and modifying our operations as circumstances change.
Iron Blosam will be opening with enhanced sanitization cleaning procedures for the rooms and common areas. Our staff will be wearing mask and working behind protective screening in guest facing situations. We request that owners also wear a mask while you are in the common areas.
Over the extended closure period some of our housekeeping team has left for other employment. While we work to build a new team our cleaning crews will be shorthanded. In addition, there are enhanced sanitization procedures that will require more time for the preparation of the units. Our cleaning time will extend significantly beyond the anticipated 4pm time. Please be patient. We suggest you call ahead prior to arrival to see if your room is ready. Please call (801) 933-2222 ext. 1000.
Please do not arrive prior to 4 pm. We will not be offering luggage storage if you arrive prior to your room being ready. The arrival area, the front desk and elevators will have limited capacity. Social distancing will be requested. We will be limiting the number of people that can arrive in our loading/reception areas. During peak periods you may be asked to wait in your vehicle until there is available space. We will also be implementing a check in reservation schedule for your week. We will email information prior to your week. If you do not have an email please contact the Iron Blosam Front Desk @(801) 933-2222 ext 1000. As the period between 4 pm and 8 pm is the highest demand check in time, we strongly recommend that you consider a later check in or arrive after Saturday.
DURING THE WEEK:
Update - May 20, 2020
This years' Iron Blosam Annual Trustee Sale/Auction is scheduled to take place on Friday, May 22, 2020 at 12:00pm (noon) at the:
Scott M. Matheson Courthouse*
*this year the auction will be held outside in the courtyard area located at the Southwest end
450 South State Street
Salt Lake City, UT
-Pay parking available, enter parking on 4th South-
Out of an abundance of caution surrounding the health and wellbeing of our auction participants and staff we are asking that if you have been experiencing any of the symptoms listed below within the last 24 hours you do not participate in the auction this year and you have a proxy come in your place.
Update - May 13, 2020
Snowbird announces plans to resume limited operations on Friday, June 19, 2020. The Iron Blosam is planning on resuming operations on Saturday, June 20, 2020. This will be our week 25. We are sad to announce but Iron Blosam will remain closed through week 24.
As we move to this next phase our priority remains protecting the safety and health of our staff and our owners.
There will be limited Snowbird facilities available and some of the normal events, amenities and dining options may be limited. We suggest that you visit Snowbird's website prior to your visit for Resort updates.
It will be a unique summer at the Iron Blosam.
Iron Blosam’s high summer occupancy presents special challenges for us all. To properly respect health and safety recommendations as set forth by the CDC and Salt Lake Valley Health Authorities and to respect proper social distancing we anticipate many special procedures will need to be established for the safe operation of our facility. We do ask that you respect and adhere to these recommendations during your week.
Prior to your week we will email out a weekly COVID-19 update and policy guideline for you and your guests to review. This will also be published on our website as well.
Please note our offices remain closed as our staff continues to work remotely.
We may be contacted via email only at ibownerservices.com
Update - May 4, 2020
There is not a date set for the Iron Blosam Lodge to reopen. The following statement has been issued by the Iron Blosam Board of Directors.
We continue to monitor the impact of the unprecedented COVID-19 public health crisis on the operations and issues related to the Iron Blosam property. The extreme fluidity of the situation requires that the only immediate determination that can be responsibly made is for the continued closure of the property. Understandably, there exist many owner concerns and frustrations relative to their ownership and usage of the Iron Blosam. It is our goal to resume operations as early as prudently possible. Our intention is to address owner concerns when sufficient evaluation of the variables related to this dynamic matter allows, and to expeditiously seek solutions that best serve the collective and individual Iron Blosam Owners’ interests.
Future updates will be emailed and posted to the Iron Blosam website as they become available. If you do not already receive email correspondence from us, please consider registering your email here on our website.
The Iron Blosam offices remain closed. Our staff is working remotely to answer questions as best we can. Please note that we are experiencing a high volume of emails and will respond as quickly as possible.
Best regards and good health,
Iron Blosam Lodge
Update - March 21, 2020
Iron Blosam/Snowbird COVID-19 Update:
Snowbird is extending the current suspension of all resort operations, including all the Lodges for an indefinite period. The Iron Blosam will not be available for occupancy until further notice. Snowbird will continue to monitor the impact of COVID-19 as it continues to be a rapidly evolving situation. We will provide updates as new information is made available, Snowbird is asking all our employees to stay at home and be with their friends and family during this crisis time. The Iron Blosam is currently not staffed, therefore, we will be unable to receive or return phone messages. The owner services staff is working remotely. They will respond to emails as promptly as possible. Please email any inquires to email@example.com. You can also visit Snowbird's website for additional information.
We wish all our Iron Blosam family the best of health and safety during this difficult period.
Iron Blosam Lodge Manager